HIPAA Privacy Policy

Notice of Privacy Practices

This notice explains the possible uses and exposures of your health information in addition to your access to it. Please take a close look at it.

OUR DEDICATION TO PRIVACY

We create, gain, and/or keep records about the services we offer as part of our regular business operations. We refer to the data we gather as Protected Health Information (PHI). We take great care to ensure that your PHI is protected and private. State and Federal laws mandate that we preserve the privacy of your PHI, give you this Notice about how we protect and handle it, and notify you in case your health information is compromised. The conditions of this Notice apply to any use or disclosure of your PHI. This notice is applicable to any paper or electronic records that we create, acquire, and/or keep that include your PHI.

BACKGROUND

This notice is provided by one of our subsidiaries that operate as affiliated covered entities under HIPAA. We are a health company committed to creating a better future built on the liveliness of every individual and community. We offer services that help clients navigate the healthcare system and give them the understanding and knowledge they need to make the best decisions for increasing their liveliness. Employer-sponsored health plans and solutions, Medicare and individual and family health plans and solutions, and third-party administrator collaboration are examples of these services.

THIS NOTICE DESCRIBES:

• How we may disclose and use your PHI.
• Your rights to access and alter your PHI.

We are required by law to:

• Maintain the privacy of your PHI.
• Inform you about our legal obligations and PHI privacy policies.
• Respect the conditions of our Covered Entities Notice that is currently in place.

HOW WE MAINTAIN YOUR PRIVACY

We recognize it is critical to safeguard your PHI. To protect the confidentiality of your PHI, we uphold administrative, technical, and physical security measures.

DISCLOSURES AND APPROPRIATE USES OF YOUR PHI

We recognize how critical it is to safeguard our PHI. To protect the privacy of your PHI, we uphold administrative, technical, and physical security measures.

HOW WE MAY USE YOUR PHI WITHOUT YOUR AUTHORIZATION

Treatment: In order to supply, coordinate, and oversee the provision of healthcare, we may use and disclose your PHI to medical professionals or other third parties. For example, we may share PHI about you with your doctor to facilitate the prescription and delivery of your medications, and to help you receive services and treatment, including ordering lab tests and utilizing the results of your pharmacist. Additionally, we might give you information on possible adverse effects, drug interactions, and other treatment-related problems pertaining to your medication, as well as treatment reminders.

Payment: In order to handle your account, meet our obligations under your benefit plan, process your claims for the medicines you have received, and get paid for our services or premiums for your coverage, we may use and disclose your PHI about you. For instance, we may submit claims to your employer, health plan, or other third party for payment, or we might provide PHI to your health plan (or its designee) to verify your eligibility or coverage.

Health Care Operations: Your PHI may be used and disclosed by us for our own administrative and business planning purposes. This is necessary so that we can offer you top-notch services. For instance, if you have a medical condition that needs to be treated, we might give your doctor access to your claims information. We might also use an PHI about you to evaluate the efficacy or use of specific medications, create, and oversee medical procedures, and give information about beneficial health-management services.

Disclosures to Your Employer as Your Health Plan Sponsor: For your employer or a business operating on your employer’s behalf to monitor, audit, and otherwise implant the employee health plan in which you participate, we may, if allowed by law, share your PHI to them. The PHI we disclose to your employer is only allowed to be used for benefit administration. To find out if your employer receives PHI and, if so, whose employees are authorized to receive it, consult the health plan documents of your employer.

Details You Might Find Interesting: Your PHI may be used or disclosed by us to get in touch with you regarding potential treatment choices or alternatives. For instance, we might give you a call to let you know about different items that might improve your health or to notify you of expired prescriptions or the availability of substitute medications.

People Taking Care of You or Paying For Your Care: Someone who helps with or finances your care may receive PHI about you from us. We may share your PHI with someone who has your consent to act on your behalf, unless you specifically tell us otherwise in writing. This individual will need to give sufficient evidence that they have your consent.

Parents or Legal Guardians: If we are obliged by relevant state or federal law to do so, we may reveal your PHI to your parents or legal guardians if you are a child or under guardianship.

Business Associates: To help us run more smoothly, we make arrangements with business companions to supply certain services through contracts. Your PHI may be disclosed by us to business partners working on our behalf. Business associates are obligated by contract and law to safeguard sensitive data privacy. We shall employ confidentiality agreements to safeguard your information from unauthorized use and disclosure if your PHI is revealed. Vendors then may be used by our business partners to help them deliver services to us. If so, a confidentiality agreement that shields your information from unapproved use and disclosure must be signed by the business associates and the vendor.

Research: We may use and share PHI about you for research purposes under specific conditions. Prior to using or disclosing PHI about you, we will either seek your written consent, erase any personal identifiable information, or receive approval through a unique approval process created to ensure the privacy of your PHI. In certain situations, we might utilize your PHI to create aggregate data, summarized data that doesn’t identify you, to research provider profiles, costs, and outcomes as well as to recommend benefit designs for your employer or health plan.